Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
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        System Metrics

        Delays in reporting Super SIM Connection Events

        Incident Report for Twilio

        Resolved

        The issue causing Super SIM event streams reporting delays is now fully recovered. This issue is resolved.
        Posted Jun 10, 2021 - 10:31 PDT

        Update

        The issue causing Super SIM event streams reporting delays is now fully recovered. This issue is resolved.
        Posted Jun 10, 2021 - 09:51 PDT

        Monitoring

        Our engineering team has put in a fix to address the issue causing Super SIM event streams reporting delays. We are seeing recovery and are continuing to monitor for service performance. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 10, 2021 - 07:54 PDT

        Update

        We are experiencing Super SIM Connection Events report delays. The issue has no impact on connectivity. We are working on recovering the missing connection events. We will provide another update in 1 hour or sooner once more information becomes available.
        Posted Jun 10, 2021 - 07:30 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Super SIM event streams reporting delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jun 10, 2021 - 07:13 PDT