Intermittent Issues Accessing Twilio’s CDN

Incident Report for Twilio

Resolved

We have observed a full recovery of Twilio’s CDN since 5:30am. All systems are operating normally.

Posted Jun 24, 2019 - 05:52 PDT

Monitoring

We’re seeing a recovery since 5:30am PST

Posted Jun 24, 2019 - 05:45 PDT

Identified

We’re currently working on an issue with intermittent failures accessing Twilio’s JavaScript libraries for Client, Video, and TaskRouter, Programmable Fax media files, and Flex static assets. A portion of global Internet traffic is not able to reach our CDN. We’re working with our CDN partner to resolve the issue. We will provide further updates as they become available.

Posted Jun 24, 2019 - 05:11 PDT

This incident affected: FLEX (Flex Application Platform, TaskRouter), PROGRAMMABLE VIDEO (Group Rooms, Peer-to-Peer Rooms), and PROGRAMMABLE VOICE (Client Web).