Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to MTN Network in Nigeria

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. This incident has been resolved.
        Posted Jan 16, 2025 - 07:03 PST

        Update

        We continue observing recovery in SMS delivery delays when sending messages to MTN Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 15, 2025 - 07:13 PST

        Update

        We are observing recovery in SMS delivery delays when sending messages to MTN Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 15, 2025 - 04:59 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to MTN Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 15, 2025 - 03:22 PST

        Investigating

        We are continuing to experience SMS delivery delays when sending messages MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 15, 2025 - 01:18 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to MTN network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 14, 2025 - 21:23 PST

        Update

        We are continuing to experience SMS delivery delays when sending messages MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 14, 2025 - 19:31 PST

        Investigating

        We are continuing to experience SMS delivery delays when sending messages MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 14, 2025 - 18:31 PST

        Update

        We continue to observe recovery in SMS delivery delays when sending messages to MTN Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 14, 2025 - 16:30 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to MTN Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 14, 2025 - 14:33 PST

        Update

        We are experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 14, 2025 - 13:33 PST

        Investigating

        Our monitoring systems have detected a potential issue with SMS delivery delays to MTN network in Nigeria. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jan 14, 2025 - 13:26 PST
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).