Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Programmable Messaging Callback Failures
Incident
Report for Twilio
Resolved
The issue with failures in delivering a subset of final message status callbacks (DELIVERED/UNDELIVERED) has been resolved and Programmable Messaging is operating normally at this time.
Update
The issue with failures in delivering a subset of final message status callbacks (DELIVERED/UNDELIVERED) has been resolved and Programmable Messaging is operating normally at this time.
Monitoring
We are observing recovery with the failures in delivering a subset of final message status callbacks (DELIVERED/UNDELIVERED) to our customers. Our engineers will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Update
We are experiencing failures in delivering a subset of final message status callbacks (DELIVERED/UNDELIVERED) to our customers. Our engineers are working to restore the service. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Update
We are experiencing delays in delivering message callbacks to our customers. Our engineers are working to restore the service. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Investigating
We've become aware of a potential issue with SMS status callbacks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE MESSAGING (SMS).