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Inbound Call Failures to a Subset of Twilio Numbers in the Michigan Area
Incident
Report for Twilio
Resolved
Inbound calls from some local carriers to a subset of Twilio numbers in the Grand Rapids, Michigan area is operating normally. Programmable Voice is operating normally at this time.
Monitoring
Inbound calls from some local carriers to a subset of Twilio numbers in the Grand Rapids, Michigan area is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to work on a fix for this issue.
Update
We have already identified the issue causing inbound calls from some local carriers to a subset of Twilio numbers in the Grand Rapids, Michigan area to fail to connect. Our engineering team is actively working to fix it. We will provide an update in 16 hours or as soon as we have more information.
Identified
We have already identified the issue causing inbound calls from some local carriers to a subset of Twilio numbers in the Grand Rapids, Michigan area to fail to connect. Our engineering team is actively working to fix it. We will provide an update in 8 hours or as soon as we have more information.
Update
We are continuing to investigate the issue causing inbound calls from some local carriers to a subset of Twilio numbers in the Grand Rapids, Michigan area to fail to connect. Our engineering team is actively investigating. We will update in 4 hours or as soon as we have more information.
Update
We are continuing to investigate the issue causing inbound calls from some local carriers to a subset of Twilio numbers in the Grand Rapids, Michigan area to fail to connect. Our engineering team is actively investigating. We will update in 2 hours or as soon as we have more information.
Update
Inbound calls from some local carriers to a subset of Twilio numbers in the Grand Rapids, Michigan area are failing to connect. Our engineering team is actively investigating. We will update in 1 hour or as soon as we have more information.
Investigating
We've become aware of a potential issue with inbound calls to Twilio numbers. Our engineering team has been alerted and is actively investigating. We will update in 30 minutes or as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, North America).