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        SMS Delivery Report Delays to Africell Network in Sierra Leone

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery report delays when sending messages to Africell Network in Sierra Leone. This incident has been resolved.
        Posted Dec 17, 2023 - 05:40 PST

        Monitoring

        We are observing recovery in SMS delivery report delays when sending messages to Africell Network in Sierra Leone. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 16, 2023 - 06:38 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to the Africell network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 15, 2023 - 21:00 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to the Africell network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 14, 2023 - 21:14 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to the Africell network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 13, 2023 - 21:14 PST

        Update

        Message delivery has recovered to the Orange network in Sierra Leone. We are still experiencing SMS delivery report delays when sending messages to the Africell network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 12, 2023 - 14:03 PST

        Update

        We are still experiencing SMS delivery delays when sending messages to Orange and Africell network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 11, 2023 - 13:57 PST

        Update

        We are still experiencing SMS delivery delays when sending messages to Orange and Africell network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 10, 2023 - 13:57 PST

        Update

        We are still experiencing SMS delivery delays when sending messages to Orange network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 10, 2023 - 11:31 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Orange Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 09, 2023 - 11:24 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Orange Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 08, 2023 - 11:25 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Orange Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 07, 2023 - 11:28 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Orange Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Dec 06, 2023 - 19:29 PST

        Investigating

        We continue to experience SMS delivery delays when sending messages to Orange Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Dec 06, 2023 - 11:29 PST
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
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