SMS Delivery Receipt Delays To XL network in Indonesia over Registered Sender ID

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to XL network in Indonesia. This incident has been resolved.

Posted Jan 23, 2023 - 09:16 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to XL network in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available

Posted Jan 23, 2023 - 06:59 PST

Investigating

After a couple of minutes monitoring, we are still experiencing SMS delivery delays when sending messages XL network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 23, 2023 - 06:18 PST

Monitoring

We are experiencing SMS delivery delays when sending messages XL network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 23, 2023 - 06:01 PST

Investigating

We are experiencing SMS delivery delays when sending messages XL network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 23, 2023 - 05:42 PST

This incident affected: CARRIER NETWORK (SMS, APAC).