Inbound MMS and DLR delays from Sprint US handsets

Incident Report for Twilio

Resolved

We have confirmed that we are now receiving delivery receipts (DLRs) and Inbound MMS from Sprint handsets for US Short Codes.

Posted Oct 03, 2018 - 13:33 PDT

Investigating

We are observing delays in receiving delivery receipts (DLRs) and Inbound MMS from Sprint handsets for US Short Codes. Long code traffic and SMS traffic is unaffected. Our engineering team is actively working with our partner to get the issues resolved. We will provide update as soon as possible.

Posted Oct 03, 2018 - 09:25 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America) and PROGRAMMABLE MESSAGING (SMS).