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        SMS Delivery Failures on Orange Israel

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery failures to Orange Israel. This incident has been resolved.
        Posted Sep 23, 2020 - 05:41 PDT

        Monitoring

        We are observing successful SMS delivery to Orange in Israel for the last 30 minutes. We will continue to monitor to ensure a full recovery of the service. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Sep 23, 2020 - 04:49 PDT

        Update

        We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 23, 2020 - 04:19 PDT

        Investigating

        We are experiencing a subset of SMS delivery delays and failures when sending to Orange in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 23, 2020 - 02:35 PDT