Inbound SMS down to some German Twilio numbers

Incident Report for Twilio

Resolved

We have resolved an issue with receiving inbound SMS messages on a subset of our German phone numbers. Our messaging service is now operating normally.

Posted Oct 11, 2016 - 13:45 PDT

Monitoring

We have resolved an issue with receiving inbound SMS messages on a subset of our German phone numbers. Our messaging service is now operating normally.

Posted Oct 11, 2016 - 13:11 PDT

Update

Our carrier partner is continuing their investigation into the issue where inbound SMS messages are failing to a subset of German numbers. We will provide the next update in 2 hours.

Posted Oct 11, 2016 - 11:53 PDT

Investigating

We have identified an issue effecting inbound SMS to a subset of German Twilio numbers. We have escalated with our carrier partner and they are investigating.

Posted Oct 11, 2016 - 11:05 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).