Call Failures to a Subset of Twilio Numbers From Denmark

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio Denmark phone numbers has been resolved, and the service is functioning normally at this time.

Posted Jan 15, 2025 - 11:56 PST

Monitoring

We have started seeing recovery for inbound calls to Twilio numbers from Denmark. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 15, 2025 - 09:58 PST

Update

We are still observing a subset of call failures to Twilio numbers from Denmark. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 15, 2025 - 07:58 PST

Update

We are observing a subset of call failures to Twilio numbers from Denmark. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 15, 2025 - 07:08 PST

Investigating

Our monitoring systems have detected a potential issue on Denmark Twilio phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 15, 2025 - 06:48 PST

This incident affected: CARRIER NETWORK (Voice, Europe).