Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Software
System Metrics
Super SIM Network Connectivity Issues
Incident
Report for Twilio
Resolved
We are no longer seeing connection failures on devices using Super SIM. This incident is resolved.
Update
We are no longer seeing connection failures on devices using Super SIM. This incident is resolved.
Monitoring
Our engineering team has put in a fix to address the issue causing connection failures on devices using Super SIM. We are seeing recovery and are continuing to monitor for service performance. We will provide another update in 30 minutes or as soon as more information becomes available.
Update
We continue to experience an issue where devices using Super SIM may be failing to successfully connect in Australia. We are actively working to identify and resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We continue to experience an issue where devices using Super SIM may be failing to successfully connect in Australia. We are actively working to identify and resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience an issue where devices using Super SIM may be failing to successfully connect in Australia. We are actively working to identify and resolve the issue. We will provide another update in 4 hours or sooner once more information becomes available.
Update
We continue to experience an issue where devices using Super SIM may be failing to successfully connect in Australia. We are actively working to identify and resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
Investigating
We are investigating an issue where devices using Super SIM may be failing to successfully connect. We are actively working to identify and resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
This incident affected: INTERNET OF THINGS (Super SIM).