Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Intelligent Alerts - No Intelligent Alerts Are Sent to Customers

        Incident Report for Twilio

        Resolved

        The issue affecting Intelligent Alerts delivery has been resolved. Service has been fully restored. We apologize for any inconvenience.
        Posted May 19, 2026 - 12:37 PDT

        Monitoring

        The issue affecting Intelligent Alerts delivery has been resolved. Service has been fully restored. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted May 19, 2026 - 12:11 PDT

        Identified

        We are currently experiencing an issue with Intelligent Alerts. Our team is actively investigating and working on a resolution. We expect to provide another update in 1 hour as soon as more information becomes available.
        Posted May 19, 2026 - 11:42 PDT
        This incident affected: PROGRAMMABLE MESSAGING (Intelligent Alerts).