Issue Retrieving Call Details From Twilio Console Insights Voice Call Option

Incident Report for Twilio

Resolved

The issue has been resolved and retrieving call details from the Twilio Console Insights Voice Call option is operating normally at this time.

Posted Feb 13, 2025 - 19:47 PST

Monitoring

Retrieving call details from the Twilio Console Insights Voice Call option is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 13, 2025 - 17:46 PST

Update

We are investigating an issue of retrieving call details from the Twilio Console Insights Voice Call option. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Feb 13, 2025 - 17:19 PST

Investigating

We've become aware of a potential issue retrieving call details from Twilio Console Insights Voice Call option. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 13, 2025 - 17:04 PST

This incident affected: DEVELOPER TOOLS (Console).