We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Colombia via a subset of long codes. This incident has been resolved.
Posted Sep 18, 2025 - 22:49 PDT
Monitoring
We are observing recovery in SMS delivery when sending messages to Claro Network in Colombia via a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 18, 2025 - 20:48 PDT
Investigating
We are experiencing SMS delivery delays to Claro Network in Colombia via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 18, 2025 - 20:01 PDT
This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS, Latin America).
