Inbound SMS failing to Twilio numbers in Australia

Incident Report for Twilio

Resolved

The issue was resolved and inbound SMS delivered to the Australian numbers normally now.

Posted Feb 24, 2020 - 06:03 PST

Monitoring

We are observing recovery for inbound SMS to Australia, we will keep monitoring the traffic flow and provide more information as soon as possible.

Posted Feb 24, 2020 - 05:17 PST

Investigating

We are experiencing failures in receiving inbound SMS to a subset of our Twilio numbers in Australia, our engineering team is working with the underlying carrier to fix this issue as soon as possible. We will post more information as soon as they are available.

Posted Feb 24, 2020 - 05:01 PST

This incident affected: CARRIER NETWORK (SMS, APAC).