SMS Delivery Delays to Wataniya Kuwait

Incident Report for Twilio

Resolved

The service has been restored completely. This incident is resolved.

Posted Oct 06, 2020 - 04:07 PDT

Monitoring

We are seeing a gradual restoration of service. We will be monitoring the status and update again once full service has been restored.

Posted Oct 06, 2020 - 03:41 PDT

Update

We are no longer seeing delays to delivery of messages but message delivery reports are still missing. We are working with our carrier partner to resolve the issue. An additional update will be supplied in 16 hours or as soon as additional information becomes available.

Posted Oct 05, 2020 - 13:34 PDT

Update

We continue to see a degradation in the service. We are working with our carrier partner to resolve the issue. An additional update will be supplied in 8 hours or as soon as additional information becomes available.

Posted Oct 05, 2020 - 05:31 PDT

Investigating

We are still seeing delays in delivery. We are working with our carrier partner to resolve the issue. An additional update will be supplied in 4 hours or as soon as additional information becomes available.

Posted Oct 05, 2020 - 01:45 PDT

Monitoring

Posted Oct 05, 2020 - 01:36 PDT

Update

We are continuing to investigate this issue. Another update will be supplied in 2 hours or as soon as additional information becomes available.

Posted Oct 05, 2020 - 00:14 PDT

Update

Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 04, 2020 - 22:15 PDT

Investigating

We are experiencing SMS delivery delays for when sending messages with pre-registered Sender ID to the Wataniya network in Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 04, 2020 - 21:16 PDT