MMS Delivery Receipt Delays to Verizon in the U.S. from a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery receipt delays when sending messages to Verizon in the U.S from a subset of short codes. This incident has been resolved.

Posted May 24, 2024 - 15:40 PDT

Monitoring

We are observing recovery in MMS delivery receipt delays when sending messages to Verizon in the U.S from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 24, 2024 - 13:45 PDT

Update

We continue to experience MMS delivery receipt delays when sending messages to Verizon in the U.S from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 24, 2024 - 11:45 PDT

Investigating

We are experiencing MMS delivery receipt delays when sending messages to Verizon in the U.S from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 24, 2024 - 10:45 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).