SMS Delivery Failures To Kcell Kazakhstan

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures sending SMS to the Kcell network in Kazakhstan. This incident has been resolved.

Posted May 27, 2021 - 22:57 PDT

Update

We are observing improvement in the SMS delivery rates to the Kcell network in Kazakhstan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 27, 2021 - 21:06 PDT

Monitoring

We are observing improvement in the SMS delivery rates to the Kcell network in Kazakhstan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted May 27, 2021 - 20:39 PDT

Investigating

We are experiencing delivery failures sending SMS to the Kcell network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 27, 2021 - 19:42 PDT

This incident affected: CARRIER NETWORK (SMS, APAC, SMS, Europe).