The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Numbers to Airtel network subscribers in Niger is operating normally.
Posted Jul 02, 2026 - 16:10 PDT
Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Numbers to Airtel network subscribers in Niger and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 02, 2026 - 14:18 PDT
Update
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Numbers to Airtel network subscribers in Niger. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 02, 2026 - 12:41 PDT
Identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Numbers to Airtel network subscribers in Niger. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 02, 2026 - 11:41 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Numbers to Airtel network subscribers in Niger. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 02, 2026 - 11:29 PDT
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).