MMS Delivery Delays on AT&T

Incident Report for Twilio

Resolved

We are closing this incident due to minimal impact.We will individually reach out to small group of customers for further follow-ups.

Posted Jan 05, 2021 - 13:31 PST

Investigating

We are experiencing MMS delivery delays to US AT&T from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 05, 2021 - 12:59 PST

This incident affected: CARRIER NETWORK (MMS Long Code, North America).