SMS Delivery Failures on Multiple Mobile Network in Malaysia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Mobile networks in Malaysia. This incident has been resolved.

Posted Aug 04, 2025 - 05:22 PDT

Monitoring

We are observing successful SMS delivery to impacted Mobile networks in Malaysia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 04, 2025 - 03:39 PDT

Investigating

We are experiencing SMS delivery failures to Multiple Mobile network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.

Posted Aug 04, 2025 - 02:44 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).