US Shortcode MMS Delivery Degradation towards multiple carriers

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Nov 12, 2019 - 18:35 PST

Update

We are continuing to investigate this issue.

Posted Nov 12, 2019 - 15:30 PST

Investigating

We are experiencing MMS delivery degradation with a portion of US Shortcodes via multiple carriers. Our engineers are working with our carrier partners to resolve the issue. We will provide an update as soon as we have additional information.

Posted Nov 12, 2019 - 15:16 PST

This incident affected: CARRIER NETWORK (MMS Long Code, North America).