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Increase in calls being terminated due to no audio being received
Incident Report for Twilio
Resolved
This incident has been resolved.
Posted Feb 14, 2020 - 09:46 PST
Monitoring
Our team has identified and addressed the outage. We're now seeing all calls successfully establishing audio in both directions. We'll continue to monitor and update this status with new information if necessary.
Posted Feb 14, 2020 - 09:23 PST
Update
We continue to investigate the increased incidence of one way audio in PSTN calls and Twilio Interconnect calls in the US1 region. We will provide further updates in 1 hour
Posted Feb 14, 2020 - 08:21 PST
Update
We are continuing to investigate this issue.
Posted Feb 14, 2020 - 07:18 PST
Investigating
We are observing an Increase in calls being terminated due to no audio being received (error 32014) Our on call engineers are investigating and we will provide further updates in 1 hour
Posted Feb 14, 2020 - 07:16 PST
This incident affected: PROGRAMMABLE VOICE (PSTN) and INTERCONNECT.