Errors When Purchasing Trial Numbers

Incident Report for Twilio

Resolved

Obtaining trial phone numbers is operating normally at this time.

Posted Apr 17, 2023 - 11:52 PDT

Monitoring

The process of obtaining trial numbers is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Apr 17, 2023 - 11:24 PDT

Update

Our engineers have identified the issue obtaining trial phone numbers and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 17, 2023 - 11:20 PDT

Investigating

Our monitoring systems have detected a potential issue with obtaining trial numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 17, 2023 - 11:05 PDT

This incident affected: PHONE NUMBERS.