Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        High latency and amount of errors on Sync Insights direct orchestration

        Incident Report for Twilio

        Resolved

        The infrastructure powering Flex Teams View had temporary network issues. The impact window was 14:30-15:25 UTC. Flex customers may have experienced issues/slowness on realtime updates for Flex Teams View.
        Posted Dec 06, 2024 - 08:41 PST