Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to South Africa Vodacom Network from South Africa Numbers

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to South Africa Vodacom network from South Africa Numbers. This incident has been resolved.
        Posted Sep 02, 2021 - 15:00 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to South Africa Vodacom network from South Africa Numbers. In most instances, messages are getting delivered and only DLR's were having issues. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Sep 02, 2021 - 14:35 PDT

        Identified

        We are continuing to experience SMS delivery delays when sending messages to South Africa Vodacom network from South Africa Numbers. In most instances, messages are getting delivered and only DLR's are having issues. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Sep 02, 2021 - 02:54 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to South Africa Vodacom network from South Africa Numbers. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Sep 01, 2021 - 16:41 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to South Africa Vodacom network from South Africa Numbers. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Sep 01, 2021 - 08:53 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to South Africa Vodacom network from South Africa Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Sep 01, 2021 - 04:59 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to South Africa Vodacom network from South Africa Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
        Posted Sep 01, 2021 - 03:01 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to South Africa Vodacom network from South Africa Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 01, 2021 - 01:49 PDT