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Delays in the availability of Transcriptions
Incident Report for Twilio
Resolved
The transcription service is fully operational. Transcriptions for new calls are being processed and made available as usual. Transcriptions for calls made between 9:35am and 3:10pm are delayed and will become available over the next 24 hours
Posted 24 days ago. Feb 28, 2017 - 18:16 PDT
Identified
We are experiencing an indefinite delay for providing transcriptions on recordings since 9:37 AM PST today. Our engineering team is working on a resolution.
Posted 24 days ago. Feb 28, 2017 - 16:38 PDT
This incident affected: Programmable Voice (Transcription).