SMS Delivery Failures on MobiFone Network in Vietnam

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures sending to MobiFone Network in Vietnam. This incident has been resolved.

Posted Sep 21, 2024 - 01:07 PDT

Monitoring

We are observing successful SMS delivery to MobiFone Network in Vietnam. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 20, 2024 - 23:33 PDT

Update

We are still experiencing SMS delivery failures sending to MobiFone Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Sep 20, 2024 - 18:50 PDT

Update

We are still experiencing SMS delivery failures sending to MobiFone Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 20, 2024 - 14:50 PDT

Update

We continue to experience SMS delivery failures sending to MobiFone Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 20, 2024 - 12:50 PDT

Update

We are experiencing SMS delivery failures sending to MobiFone Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 20, 2024 - 11:59 PDT

Investigating

Posted Sep 20, 2024 - 11:53 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).