SMS Delivery Delays To Claro Network In Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Claro Network In Brazil. This incident has been resolved.

Posted Apr 05, 2025 - 12:52 PDT

Monitoring

We are observing successful SMS delivery when sending messages to Claro Network In Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 05, 2025 - 11:08 PDT

Update

We continue to experience SMS delivery delays when sending messages to Claro Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Apr 04, 2025 - 22:54 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Claro Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Apr 04, 2025 - 15:09 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Claro Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 04, 2025 - 11:14 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Claro Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 04, 2025 - 09:14 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Claro Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 04, 2025 - 08:14 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).