Messaging Callback Failures

Incident Report for Twilio

Resolved

Twilio Messaging Callback was degraded for 18 minutes between 10:04 am and 10:22 am Pacific Time on 11/29/2024. During this period of time customers may have experienced status callbacks failures. The issue has now been resolved.

Posted Nov 29, 2024 - 11:00 PST

Monitoring

Our engineers are currently investigating the customer impact of a retroactive issue with Status Callbacks. We will follow up and provide customer impact details within 2 hours.

Posted Nov 29, 2024 - 10:51 PST