Canada Account Security Service Partner Maintenance

Scheduled Maintenance Report for Twilio

Completed

The scheduled maintenance has been completed.

Posted Apr 25, 2025 - 02:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 24, 2025 - 22:00 PDT

Scheduled

Our service partner is conducting a planned maintenance from 24 April 2025 at 22:00 PDT until 25 April 2025 at 02:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carrier and country: Telus Canada.

Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]

Posted Apr 11, 2025 - 15:51 PDT

This scheduled maintenance affected: CARRIER NETWORK (Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap).