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        SMS Delivery Report Delays to Chunghwa Network in Taiwan

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Chunghwa Network in Taiwan. This incident has been resolved.
        Posted Mar 24, 2023 - 00:46 PDT

        Update

        We continue observing recovery in SMS delivery delays when sending/receiving messages to/from Chunghwa Network in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 23, 2023 - 22:51 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending/receiving messages to/from Chunghwa Network in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 23, 2023 - 20:51 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to sending messages to Chunghwa Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Mar 23, 2023 - 19:32 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to sending messages to Chunghwa Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Mar 23, 2023 - 11:32 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to Chunghwa Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 23, 2023 - 07:06 PDT

        Update

        We are again experiencing SMS delivery delays when sending messages to Chunghwa Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 23, 2023 - 05:06 PDT

        Investigating

        We are again experiencing SMS delivery delays when sending messages to Chunghwa Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 23, 2023 - 04:12 PDT

        Update

        We are observing recovery in SMS Delivery Receipt delays when sending messages to Chunghwa Network in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 23, 2023 - 02:20 PDT

        Update

        We are observing recovery in SMS Delivery Receipt delays when sending messages to Chunghwa Network in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 23, 2023 - 00:24 PDT

        Monitoring

        We are observing recovery in SMS Delivery Receipt delays when sending/receiving messages to/from Chunghwa Network in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 22, 2023 - 22:28 PDT

        Investigating

        We are experiencing SMS Delivery Receipt delays when sending/receiving messages to/from Chunghwa Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 22, 2023 - 21:32 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).