SMS delivery failures to Guyana DigiCel Network (738-01)

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Guyana DigiCel Network. This incident has been resolved.

Posted Mar 13, 2021 - 18:29 PST

Monitoring

We are observing successful SMS delivery when sending SMS to Guyana DigiCel Network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Mar 13, 2021 - 18:06 PST

Update

We are still experiencing delivery failures and delays when sending SMS to Guyana DigiCel Network (738-01). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 13, 2021 - 12:41 PST

Update

We are still experiencing delivery failures and delays when sending SMS to Guyana DigiCel Network (738-01). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 13, 2021 - 08:41 PST

Investigating

We are experiencing delivery failures when sending SMS to Guyana DigiCel Network (738-01). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 13, 2021 - 06:22 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).