Authentication failing on ‘user’ and ‘project’ settings pages in the console

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Apr 01, 2020 - 17:11 PDT

Update

Users who navigate to the ‘/user/settings’ and ‘/project/settings’ pages in the console receive an error after attempting to authenticate. This prevents users from being able to make changes to user and project settings. Our engineers are currently investigating. We will provide more information as it is received.

Posted Apr 01, 2020 - 16:58 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 01, 2020 - 16:50 PDT

This incident affected: DEVELOPER TOOLS (Console).