SMS Delivery Delay and Failure To Telkomcel Timor-Leste

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Telkomcel Timor-Leste. This incident has been resolved.

Posted Sep 19, 2021 - 14:03 PDT

Monitoring

We are observing successful SMS delivery without delays when sending messages to Telkomcel Timor-Leste. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 19, 2021 - 12:05 PDT

Update

We are continuing to investigate SMS delivery delays and failures when sending messages to Telkomcel Timor-Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 4 hours or as soon as more information becomes available.

Posted Sep 19, 2021 - 08:50 PDT

Update

We are continuing to investigate SMS delivery delays and failures when sending messages to Telkomcel Timor-Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as soon as more information becomes available.

Posted Sep 19, 2021 - 06:52 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Telkomcel Timor-Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 19, 2021 - 05:55 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).