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Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
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      SMS Delivery Delay and Failure To Telkomcel Timor-Leste
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Telkomcel Timor-Leste. This incident has been resolved.
      Posted Sep 19, 2021 - 14:03 PDT
      Monitoring
      We are observing successful SMS delivery without delays when sending messages to Telkomcel Timor-Leste. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 19, 2021 - 12:05 PDT
      Update
      We are continuing to investigate SMS delivery delays and failures when sending messages to Telkomcel Timor-Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 4 hours or as soon as more information becomes available.
      Posted Sep 19, 2021 - 08:50 PDT
      Update
      We are continuing to investigate SMS delivery delays and failures when sending messages to Telkomcel Timor-Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as soon as more information becomes available.
      Posted Sep 19, 2021 - 06:52 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to Telkomcel Timor-Leste. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 19, 2021 - 05:55 PDT
      This incident affected: CARRIER NETWORK (SMS, APAC).