SMS Delivery failures To Telecomunicaciones Movilnet in Venezuela.

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures when sending messages from Twilio numbers to Telecomunicaciones Movilnet in Venezuela. This incident has been resolved.

Posted Jun 11, 2020 - 15:49 PDT

Monitoring

We are starting to see the recovery of SMS delivery when sending messages to Telecomunicaciones Movilnet in Venezuela. We will continue to monitor to ensure full recovery.

Posted Jun 11, 2020 - 14:59 PDT

Update

We are continuing to experience SMS delivery failures when sending messages to Telecomunicaciones Movilnet in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jun 11, 2020 - 12:53 PDT

Investigating

We are experiencing SMS delivery failures when sending messages to Telecomunicaciones Movilnet in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jun 11, 2020 - 11:46 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).