MMS Delivery Delays on US - T-Mobile Over a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending to messages to the United States T-Mobile network over a subset of short codes. This incident has been resolved.

Posted May 13, 2021 - 13:13 PDT

Monitoring

We are observing recovery in delivery reports (DLRs) when sending messages to US - T-Mobile over short code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 13, 2021 - 11:20 PDT

Update

We are experiencing delays on receiving delivery reports (DLRs) when sending messages to US - T-Mobile over short code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 13, 2021 - 10:24 PDT

Investigating

We are experiencing MMS delivery delays to US - T-Mobile Over a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 13, 2021 - 10:04 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).