We have fully investigated the delivery report delays when sending SMS from Twilio short codes to US Verizon Wireless, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Posted Mar 26, 2021 - 08:07 PDT
Our monitoring systems have detected a potential issue with delivery report delays when sending SMS from Twilio short codes to US Verizon Wireless. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Mar 26, 2021 - 07:44 PDT
This incident affected: CARRIER NETWORK (SMS Short Code, North America).