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System Metrics
Devices Using Super SIM May Experience Delays Booking Esim-Profiles
Incident
Report for Twilio
Resolved
We are no longer experiencing issues causing esim profiles booking delay. This incident has been resolved.
Monitoring
Our engineering team has put in a fix to address the issue causing esim profiles booking delay. We are seeing recovery and are continuing to monitor for service performance. We will provide another update in 30 minutes or sooner once more information becomes available.
Update
We continue investigating an issue where the customers may experience delays booking new esim-profiles. We are actively working to identify and resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
Update
We are investigating an issue where the customers may experience delays booking new esim-profiles. We are actively working to identify and resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Delays when Creating New eSIM Order Profiles. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: INTERNET OF THINGS (Super SIM).