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        Outbound SMS Delivery degradation towards Vodafone New Zealand numbers

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Nov 29, 2019 - 17:30 PST

        Monitoring

        We are observing full recovery for SMS delivery via US Short Code to Vodafone NZ numbers. We'll continue to monitor and provide updates if there are any changes.
        Posted Nov 29, 2019 - 17:01 PST

        Investigating

        We are currently observing SMS delivery degradation via Twilio Shortcodes to NZ Vodafone devices. Our engineers are working with our carrier partner to investigate the issue. We will provide an update as soon as we have additional information.
        Posted Nov 29, 2019 - 15:54 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).
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