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        Dashboards (Messaging Services) and Messaging Insights Page via Console May Include Stale Data

        Incident Report for Twilio

        Resolved

        We are no longer experiencing issues causing stale data on some of the dashboards (Messaging Services) in the Twilio Console Messaging Insights page. This incident is now resolved.
        Posted Mar 25, 2024 - 10:18 PDT

        Monitoring

        Our Engineering Team has identified the issue causing stale data on some of the dashboards (Messaging Services) in the Twilio Console Messaging Insights page. The team is currently monitoring the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 25, 2024 - 06:47 PDT

        Update

        We continue to investigate the issue where stale data may be present on some of the dashboards (Messaging Services) in the Twilio Console Messaging Insights page. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Mar 24, 2024 - 23:30 PDT

        Update

        We continue investigating an issue where stale data may be present on some of the dashboards (Messaging Services) on Messaging Insights Page via Twilio Console. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Mar 23, 2024 - 23:39 PDT

        Update

        We continue to investigating the issue where stale data may be present on some of the dashboards(Messaging Services) on Messaging Insights Page via Twilio Console. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Mar 22, 2024 - 23:39 PDT

        Update

        We continue to investigating the issue where stale data may be present on some of the dashboards(Messaging Services) on Messaging Insights Page via Twilio Console. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Mar 21, 2024 - 23:15 PDT

        Update

        We continue investigating an issue where stale data may be present on some of the dashboards (Messaging Services) on Messaging Insights Page via Twilio Console. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Mar 21, 2024 - 07:20 PDT

        Update

        We are investigating an issue where stale data may be present on some of the dashboards (Messaging Services) on Messaging Insights Page via Console. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Mar 20, 2024 - 23:11 PDT

        Update

        We are investigating an issue where stale data may be present on some of the dashboards (Messaging Services) on Messaging Insights Page via Console. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 20, 2024 - 19:11 PDT

        Update

        We are investigating an issue where stale data may be present on some of the dashboards (Messaging Services) on Messaging Insights Page via Console. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 20, 2024 - 17:11 PDT

        Investigating

        We are investigating an issue where stale data may be present on some of the dashboards (Messaging Services) on Messaging Insights Page via Console. We expect to provide another update in 1 hour or as soon as more information becomes available
        Posted Mar 20, 2024 - 16:09 PDT
        This incident affected: PROGRAMMABLE MESSAGING (Messaging Insights).
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