Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Errors While Sending 'Auto Recharge Successful' Emails After Successful Recharge

        Incident Report for Twilio

        Resolved

        The issue preventing 'Auto Recharge Successful' emails from sending has been resolved and Auto Recharge emails are operating normally at this time.
        Posted Mar 27, 2026 - 09:31 PDT

        Monitoring

        'Auto Recharge Successful' emails are now operating/sending normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Mar 27, 2026 - 09:01 PDT

        Update

        Our engineers have identified an issue affecting 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 27, 2026 - 08:15 PDT

        Identified

        Our engineers have identified the issue 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 27, 2026 - 07:15 PDT

        Investigating

        Our monitoring systems have detected a potential issue with customers receiving 'Auto Recharge Successful' emails. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Posted Mar 27, 2026 - 07:07 PDT
        This incident affected: TWILIO PLATFORM (Billing).