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        SMS Delivery Failures to Indonesia XL Axiata

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery failures on XL Axiata in Indonesia. This incident has been resolved.
        Posted Jun 09, 2020 - 05:10 PDT

        Monitoring

        We are observing successful SMS delivery to XL Axiata in Indonesia. We will continue to monitor to ensure a full recovery.
        Posted Jun 09, 2020 - 04:48 PDT

        Investigating

        We are experiencing delivery failures when sending SMS to XL Axiata network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Jun 09, 2020 - 04:13 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).
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