SMS Delivery Receipt Delays to Multiple US Networks Using Subset of Shortcodes.

Incident Report for Twilio

Resolved

We are seeing successful SMS Delivery Receipts to multiple US networks using subset of shortcodes. This incident has been resolved.

Posted May 23, 2023 - 04:48 PDT

Monitoring

We are observing recovery and successful SMS Delivery Receipts to multiple US networks using subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 23, 2023 - 03:00 PDT

Investigating

We are experiencing SMS Delivery Receipt Delays to multiple US networks using subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 23, 2023 - 02:00 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).