Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
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      SMS Delivery Receipt Delays to Multiple US Networks Using Subset of Shortcodes.
      Incident Report for Twilio
      Resolved
      We are seeing successful SMS Delivery Receipts to multiple US networks using subset of shortcodes. This incident has been resolved.
      Posted May 23, 2023 - 04:48 PDT
      Monitoring
      We are observing recovery and successful SMS Delivery Receipts to multiple US networks using subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted May 23, 2023 - 03:00 PDT
      Investigating
      We are experiencing SMS Delivery Receipt Delays to multiple US networks using subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted May 23, 2023 - 02:00 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).