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        AccSec SNA API Failure For Indonesia Smartfren

        Incident Report for Twilio

        Update

        We are still investigating intermittent issues with the SNA channel in the Verify API. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 15, 2025 - 14:30 PST

        Update

        We are investigating intermittent issues with the SNA channel in the Verify API. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 15, 2025 - 12:40 PST

        Update

        We are investigating intermittent issues with the SNA channel in the Verify API. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 15, 2025 - 08:24 PST

        Investigating

        We are investigating intermittent issues with the SNA channel in the Verify API. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 15, 2025 - 08:23 PST
        This incident affects: ACCOUNT SECURITY (Verify) and CARRIER NETWORK (Verify Silent Network Auth).