Call Failures to China Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting call failures to China phone numbers has been resolved, and the service is functioning normally at this time. This incident has been resolved.

Posted Sep 07, 2023 - 20:55 PDT

Update

Call failures to China phone numbers are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 07, 2023 - 18:55 PDT

Update

Posted Sep 07, 2023 - 16:55 PDT

Monitoring

Posted Sep 07, 2023 - 14:53 PDT

Update

We continuing to investigate call failures to China phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 07, 2023 - 11:56 PDT

Update

We continuing to investigate call failures to China phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 07, 2023 - 10:54 PDT

Update

We are experiencing call failures to China phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 07, 2023 - 10:24 PDT

Investigating

Our monitoring systems have detected a potential issue with phone calls to China. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 07, 2023 - 10:07 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).