Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Call Failures to a Subset of Twilio Phone Numbers in Thailand
Incident
Report for Twilio
Resolved
We are no longer observing call failures to a subset of Twilio phone numbers in Thailand. This incident has been resolved.
Update
We are observing call failures to a subset of Twilio phone numbers in Thailand. We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Investigating
We are continuing to observe call failures to a subset of Twilio phone numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to monitor recovery for call failures to a subset of Twilio phone numbers in Thailand. We expect to provide another update in 4 hours or as soon as more information becomes available.
Monitoring
We have started seeing recovery for call failures to a subset of Twilio phone numbers in Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing call failures to a subset of Twilio phone numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing call failures to a subset of Twilio phone numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, APAC).