Call Failures to a Subset of Twilio Phone Numbers in Thailand

Incident Report for Twilio

Resolved

We are no longer observing call failures to a subset of Twilio phone numbers in Thailand. This incident has been resolved.

Posted Apr 22, 2024 - 19:11 PDT

Update

We are observing call failures to a subset of Twilio phone numbers in Thailand. We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 22, 2024 - 17:35 PDT

Investigating

We are continuing to observe call failures to a subset of Twilio phone numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 22, 2024 - 15:53 PDT

Update

We are continuing to monitor recovery for call failures to a subset of Twilio phone numbers in Thailand. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 22, 2024 - 12:39 PDT

Monitoring

We have started seeing recovery for call failures to a subset of Twilio phone numbers in Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 22, 2024 - 10:26 PDT

Update

We are observing call failures to a subset of Twilio phone numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 22, 2024 - 08:24 PDT

Investigating

We are observing call failures to a subset of Twilio phone numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 22, 2024 - 07:19 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).