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        System Metrics
        SMS and MMS Delivery Delays to T-Mobile and Verizon Wireless Network in US via Subset of Shortcodes
        Incident Report for Twilio
        Resolved
        We are no longer experiencing SMS and MMS delivery delays when sending messages to T-Mobile and Verizon Wireless Network in US via Subset of Shortcodes. This incident has been resolved.
        Posted Oct 26, 2024 - 15:24 PDT
        Monitoring
        We are observing successful SMS and MMS delivery delays when sending messages to T-Mobile and Verizon Wireless Network in US via Subset of Shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 26, 2024 - 13:23 PDT
        Investigating
        We are experiencing SMS and MMS delivery delays when sending messages to T-Mobile and Verizon Wireless Network in US via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 26, 2024 - 12:20 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America, MMS Short Code, North America).