Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Multiple API Endpoints Experiencing Timeouts
Incident
Report for Twilio
Resolved
Our engineers have identified an issue where customer may have experienced unexpected 500 errors or increased latency when connecting to a subset of Twilio Rest APIs. We have been observing recovery for 45 minutes.
Update
Our engineers have identified the issue high where customer might experience timeouts when connecting to Video API and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are continuing to work on a fix for this issue.
Identified
Our engineers have identified the issue high where customer might experience timeouts when connecting to Video API and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: SERVERLESS (Studio, Functions, Assets, Sync), PROGRAMMABLE VIDEO (Group Rooms, Peer-to-Peer Rooms, Compositions, Go Rooms), ACCOUNT SECURITY (Verify, Lookup), DEVELOPER TOOLS (REST API), and PROGRAMMABLE MESSAGING (Conversations).